SIT30622 - Certificate III in Hospitality

Description

SIT30622 Certificate III in Hospitality provides students with the skills and knowledge required to be able to appropriately provide service to customers, be able to work safely within the workplace and obtain their food safety supervisor certificate. If you work within the hospitality industry this is the course for you. Training sessions are trainer led in group sizes of no more than 15 students with a trainer/student ratio of 1:15. The training program is undertaken using a planned schedule. Students attend training for 2 days per unit, attendance time is 9am – 5pm with 1 hour allocated for breaks.

Duration

The program is a 12 month part time program, which is delivered over 40 weeks with 12 weeks of holidays. Students must be able to commit to the following time commitments:

  • 2 Days per unit face-to-face training
  • Complete a minimum of 36 services in a hospitality venue (either in your workplace or a work placement venue)
  • 4 hours per week pre-course online learning
  • Equality Education may be able to support participants who need additional time for completion.

Course Fees

  • 1st Payment: $1500.00 AUD
  • 2nd Payment: $1500.00 AUD

Payment options

Debit/Credit card payment via secure system (Stripe) or invoice.

Entry Requirements

There are no specified entry requirements for this qualification specified within the Industry Training Package. Noting this, Equality Education requires persons who undertake this course to:

  • Be aged 15 years or over.
  • Able to commit to the course duration and time commitment. Face-to-face sessions will be held on set dates which will be communicated within your enrolment enquiry.
  • Have suitable language, literacy, numeracy proficiency and digital literacy skills to read and comprehend learning materials.
  • Photo identification is required to be sighted prior to course commencement.

Assessment Requirement

The assessment is conducted using a combination of written questions, response to case studies and observations. To be issued the qualification SIT30622 Certificate III in Hospitality a student must be assessed as competent in 15 units of competency. These units of competency are comprised of 6 core units and 9 elective units. The selection of the units of competency and course structure has been confirmed through industry engagement undertaken by Equality Education.

Qualification

SIT30622 Certificate III in Hospitality

Delivery Mode

Classroom based, combining classroom sessions, work placement and pre-course online learning.

Units of Competency

Core Units

  • SITHIND006 – Source and use information on the hospitality industry
  • SITHIND008 – Work effectively in hospitality service
  • SITXCCS014 – Provide service to customers
  • SITXCOM007 – Show social and cultural sensitivity
  • SITXHRM007 – Coach others in job skills
  • SITXWHS005 – Participate in safe work practices

Elective Units

  • SIRXCEG008 – Manage disrespectful, aggressive or abusive customers
  • SIRXPDK001 – Advise on products and services
  • SIRXSLS001 – Sell to the retail customer
  • SITHFAB025 – Prepare and serve espresso coffee
  • SITHIND005 – Use hygienic practices for hospitality service
  • SITXCCS010 – Provide visitor information
  • SITXFSA005 – Use hygienic practices for food safety
  • SITXFSA006 – Participate in safe food handling practices
  • SITXWHS006 – Identify hazards, assess and control safety risks

Dress and Equipment Requirements

Students are required to present to Equality Educations office located at 2/276 Charters Towers Road, Hermit Park QLD 4812 in appropriate uniform attire suitable for participation in practical activities in a workplace training setting, including fully enclosed non-slip shoes. Students will require basic stationary and a notebook according to their own study preferences during face-to-face training sessions. Access to a computer which has internet connection, emails, Microsoft word and the free version of Adobe Acrobat Reader DC is mandatory to allow students to undertake the pre-course online learning prior to the face-to-face sessions. Laptops are available for students to complete their pre-course online learning in Equality Educations office.

Additional Information

Equality Education encourages students from under-represented groups (including people with a disability and First Nations people) to apply for enrolment in our SIT30622 Certificate III in Hospitality course. Equality Education is committed to fostering an inclusive and culturally safe learning environment where all students can engage fully in their educational journey. Equality Education facilities are fully accessible for those with physical disabilities.

Course dates

There are no dates currently scheduled please contact us.

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