When Jessica was offered a new job opportunity in Townsville, there was one small catch, she needed to complete her Barista course before she could start. For many, that kind of time pressure can be stressful, trying to find a training company with flexibility and would deliver a course without a full class, but for Jessica help was only a phone call away. She reached out to Equality Education and within days she was enrolled within the week she was trained and ready to take on her new role with confidence.
At Equality Education (RTO 46111), we pride ourselves on being locally owned, locally operated and focused on real training that leads to real outcomes. When Jessica contacted us, she explained that she needed her SITHFAB025 – Prepare and serve espresso coffee course completed asap so she could start her new job. Our team understood how important this was for her future and made it a priority to fit her into the next available time the trainer could train her.
Our flexible scheduling and understanding trainers made all the difference. Jessica was able to complete her online theory at her own pace, followed by a hands on, face to face practical session in our training café setup and face to face assessment. She learned how to grind, extract, texture and serve professional quality coffee while gaining valuable confidence in using commercial espresso machines.
Throughout the course, Jessica was supported every step of the way. Our trainers are passionate about making every learner feel comfortable especially those returning to study or training for the first time in years. For Jessica that supportive learning environment stood out the most.
In her Google review, she shared:
“A excellent training provider for Townsville residents. Really down to earth training.”
Those few words perfectly capture what Equality Education stands for – authentic, approachable and ethical training that meets people where they are.
Jessica also told us after her course that she felt “very comfortable and supported through the whole course.” That’s the kind of feedback that reminds us why we do what we do. Whether someone is looking to start their first hospitality job, return to the workforce, or gain skills to open their own café, Equality Education is committed to making every learning experience personal and empowering.
Our team knows that life doesn’t always run on a perfect schedule and that’s why we go out of our way to accommodate short turnaround times. We don’t believe in “tick and flick” training, we believe in training that changes lives. Every student who walks through our doors gets the opportunity to learn, practice and achieve success at their own pace, with real support from local trainers who care.
Jessica’s story is just one of many examples of how Equality Education is helping Townsville residents gain confidence, skills and employment. Her journey proves that with the right training provider, even last minute goals can turn into lifelong opportunities.
If you’re ready to start your own journey whether it’s your first Barista course, a Food Safety course or a Certificate III in Hospitality, our team is here to help.
Because at Equality Education, we don’t just deliver training, we deliver confidence, opportunity and community.