There are moments in life that stop you in your tracks, moments that remind you why you do what you do. One of those moments happened yesterday in Townsville.
Hannah sat down with Townsville’s local Member of Parliament, Adam Baillie and shared her story. It wasn’t rehearsed. It wasn’t polished. It was real and it was powerful.
Hannah said, “Without Arty’s training, I wouldn’t be here today. No one would give me a job.”
Before coming to Arty, Hannah had completed training programs elsewhere, programs that promised qualifications but failed to prepare her for real life or real work. Instead of learning, she was given answers. Instead of confidence, she was given paperwork. Instead of opportunity, she was sent back into the same cycle of rejection.
Then she walked into Arty’s office.
From the very beginning, the approach was different. There were no shortcuts. No tick-and-flick boxes. No handing over answers. Instead, Arty focused on building Hannah’s confidence, encouraging her to think, to problem-solve, to believe she had value and capability.
Hannah explained that Arty didn’t just teach her how to complete tasks, he helped her understand why. He asked questions. He challenged her respectfully. He reminded her that her voice mattered and that she was capable of more than she had been led to believe.
And the most powerful part?
Within one hour of Hannah walking into Arty’s office, she was helped into employment.
One hour changed everything.
When Hannah shared this directly with Adam Baillie, Arty sat listening and it hit him hard. Like many trainers who truly care, Arty believes the training sector should exist to change lives, not just issue certificates. Hearing Hannah say, in her own words, that ethical training gave her a future was deeply emotional.
For Arty, this moment reinforced a belief he has held for years:
Training must be ethical.
Training must be human.
Training must make a real difference.
This is what happens when people are not treated as numbers, funding units or paperwork. This is what happens when someone is given time, belief and respect. This is what happens when training is delivered with integrity and purpose.
Hannah’s story is not just about employment. It’s about dignity. It’s about confidence. It’s about someone finally saying, “I see you and I believe you can succeed.”
This is why ethical training matters.
This is why real outcomes matter.
And this is why stories like Hannah’s deserve to be heard.